Snags suck, and I can know, because I’ve run into one today. As I said in my last post, I had to format and re-install to try and get Bridge working. It turns out that it now does work, as long as I don’t go to my D:-drive.
That’s right, I can’t browse to my D:-drive, a.k.a. the drive with all my files on it, because as soon as I do, Bridge will lock up trying to create thumbnails and previews.
I tried deleting all Bridge-related files (.BridgeCache and .BridgeCacheT) from the D:-drive, I even deleted all preferences and deleted the central cache folder several times before finding out it’s related to the drive, not a general program problem. So what could be causing it? And more importantly, how in the world can I fix it?
Right now I’m trying to run an error-check on the drive, but I won’t get my hopes up. I’m not going to give up if this fails too, but I’m running out of ideas…
Edit: I found out what was causing the trouble after, for some reason, not going to my D:-drive but “My Documents” instead. The sample images in there showed up just fine, as did other files I then proceeded to check. Even those on my D:-drive worked, as long as I stayed out of the folder I wanted to go to.
The way I got Bridge to work was by moving all files inside the offending folder somewhere else temporarily. Once that was done, I proceeded to check each of the sub-folders, which worked without a hitch, and then I moved the files back one by one. Several files haven’t been moved back yet, but the ones I “need” have been, and it’s all working flawlessly now. The only file I permanently deleted was the one I believe to have been the culprit: an ASX file. I don’t know what it was or why it was there, so I deleted it and now it all works.
So, if you are experiencing problems with Bridge every time you open a certain folder, first try going to a different folder. If that doesn’t cause Bridge to hang or freeze, move every file out of the offending folder and re-try that folder inside Bridge. If it then does continue working, keep Bridge open and use Explorer (or Finder on Mac) to put your files back.
